We are here for you, to answer the most frequently asked questions
FAQ
What material are Les demoiselles jewels made of?
All the jewels of the Les demoiselles collections are in brass and 925 silver.
100% Made in Italy.
How can I take care of my Les demoiselles jewelry?
Les demoiselles jewels require care and delicacy during their use.
It is necessary to be careful with cosmetics and perfumes because they could alter the quality and appearance of the product. It is also advisable to clean the brass periodically with a delicate cloth, to avoid that, over time, a chromatic change of the plate surface may occur.
How long will it take to receive my order?
The transport company guarantees delivery within 24/48 hours throughout Italy, except for the islands where waiting times are slightly longer.
How do I track my order?
We want you to be able to constantly monitor your orders. For this reason, when we ship your order you will receive a confirmation email containing a link to track it. If the data is not up to date, check again within 24 hours to allow the transport company to manage the shipment electronically.
Where do you ship to?
Shipping is possible throughout Italy and Europe.
What are the shipping costs?
Can I return my order?
You can request a return by contacting our team at the following email address